Case Studies and Testimonials
Read About Our Clients' Experience
The previous guys gave every reason in the book not to pay claims but with AIB its black and white. What they say is what they cover. There are no fights or disputes. The process is simple and streamlined and the claims get resolved without having to worry about them. AIB have pretty much everything covered. Others don't cover as many areas as AIB and don't pay the claims as quickly or fully... and they don't do the administrative work for you.
We made about $35,000 in the first year with AIB doing the administration.. No one does it as well as they do. They come in and do the hard yards setting up the data base and take the grunt out of doing it. When you look at the revenue, that's a very good hourly rate.
If someone had said we would triple your fees in audit insurance I would have said 'Get out of here', but that’s what they have done. And without any fuss. AIB do it professionally and with the right structure and will get you a better result than anyone else would. It takes almost no effort and they get a result we would never have been able to achieve.
It adds value to our services. Our clients think it is positive that we are offering this.
Over 30% of our clients now enjoy the protection offered by Tax Audit Insurance. AIB have made it easy to offer this service, by minimizing the administrative input required by the practice...they even print and post the offer to our clients!
An import/export business owner received a comprehensive GST review - total fees paid to accountant by the underwriter $4,637; cost to the client for the cover $750
The claims process is so easy, and AIB staff are always available to answer any questions we have, they are excellent! Many of our clients have now enjoyed the benefits the cover has to offer, they have saved thousands of dollars in unplanned accounting fees.With the ATO increasing their review and audit activity, Tax Audit Insurance has really helped to improve the overall service we offer our clients.
A production company received a WorkCover Audit - total fees paid to the accountant by the underwriter $7,741; the client had paid $385 for the cover.
AIB do most of the work, enabling us to offer a service to our clients while continuing to carry out our day to day tasks. The claim was handled expertly and very efficiently. The whole process, from lodging the claim to receiving payment was less than 2 weeks.
A property developer was subject to a Client Risk Review - total fees paid to the accountant by the underwriter $17,550. The client had paid $975 for the cover.
It's been a fantastic value added product...it's taken a lot of stress off our practice. Now we have the audit insurance we always get full recovery on WIP. When we made a claim, it was a very efficient process. There were very few queries with the paperwork. The system was very streamlined. It took less than 20 minutes to do the paperwork. Our admin person actually said they would like to set up our systems as well as AIB's.
It strengthens client relationships and in the situation where we have a new client coming on board, it gives us a competitive advantage against the other accountants that are just offering straight accounting services. It adds to our overall service offered.
The whole experience of dealing with audit insurance has been a positive one. Everyone in the practice feels that way. Recently it has been one of the best value added products we have offered and is so simple to administer.
The extensive cover offered by the policy is a real benefit to us, and our clients. Workers Comp, Payroll Tax and SMSF compliance audits are all covered under the policy and the claims process runs very smoothly. AIB’s hands on assistance, and easy to use software, means we can offer our clients an additional service, whilst not needing to allocate extra practice resources to do it.
Our clients have complimented us and expressed their appreciation at being offered this service. AIB does all the work to get the offer out to our clients, and the software makes the ongoing administration very simple
